EJ77 Privacy Policy — How Your Information Is Kept Safe

Everything about how your personal data is collected, used, and kept safe at ej77 — explained in plain English, with no complicated legal jargon.

Privacy Policy Highlights at a Glance

Review the key points below before reading the full policy

Minimal data collection
ej77 only collects the information that is genuinely needed — for account management, KYC verification, and payment processing. No unnecessary data is requested.
SSL Encryption
Every piece of your data and every transaction is protected with 256-bit SSL encryption. No one can intercept or alter your information in transit.
No Third-Party Sharing
ej77 does not sell or share your personal data with advertisers or any third party. Your information never leaves ej77 except where legally required.
In your control
You have the right to view, correct, or request deletion of your personal data. Contact support and ej77 will assist you.
Transparent cookie use
ej77 uses only necessary and functional cookies. Tracking cookies for personalised advertising are not used.
Stored for a defined period
Data is not retained beyond what is necessary. After an account is closed, information is kept for a legally required period and then permanently deleted.
Last updated: June 2026

This Privacy Policy applies to all use of services provided by ej77 (ej77.best). By using ej77 or creating an account, you are considered to have accepted this policy. We want to be completely transparent — about what we do and do not do with your information.

1

What data we collect

Ej77 collects two types of data — what you provide directly, and what is collected automatically as you use the platform.

Information You Provide Directly

  • At registration: full name, date of birth, phone number, email address, and password.
  • During KYC verification: a photo of your National ID or passport, and proof of address.
  • At the time of payment: your bKash, Nagad, or Rocket mobile number and bank account details (if applicable).
  • When contacting support: conversation content and any attached files.

Automatically Collected Data

  • Device information: phone model, operating system, and browser version.
  • Usage logs: login times, features used, and session duration.
  • IP address and approximate location (district level).
  • Betting and transaction history.

Special Security for Payment Information

Ej77 never stores your bKash PIN, bank password, or OTP — and no staff member will ever ask for this information. Your payment number is used solely to verify transactions and is stored in encrypted form.

2

Why We Collect Your Data

Ej77 collects data for specific, legitimate purposes only — never for vague or unnecessary reasons. The table below clearly outlines the purpose behind each type of information collected:

Data Type Reason for collection Legal Basis
Name & Date of Birth Identity Verification & Age Check Contract fulfillment
Phone number & email Account Security & Contact Contract fulfillment
Photo ID KYC Verification & Anti-Money Laundering Legal Obligations
Payment Information Deposit & Withdrawal Process Contract fulfillment
Device & IP Information Security, fraud detection Legitimate interest
Betting History Service improvement, responsible gaming Legitimate interest
3

How your data is used

A user from Mymensingh once asked — "Will my number be used anywhere else?" It's a question many people have, and the answer is simple: no.

Ej77 uses your data solely for the following purposes:

  • to create and manage your account.
  • To process deposits, withdrawals, and payments.
  • For KYC verification and fraud detection.
  • To send transaction confirmations and important notifications via email or SMS.
  • To enforce responsible gaming policies — such as detecting excessive betting patterns.
  • To troubleshoot technical issues and improve the platform.
  • To meet legal obligations — such as reporting to regulatory authorities.

If you'd prefer not to receive email or SMS marketing notifications, you can turn them off anytime from your account settings. However, transaction and security notifications cannot be disabled — they are essential for keeping your account safe.

4

Who your data is shared with

Ej77 does not sell your data or share it with third parties for advertising purposes. However, data may be shared in a limited set of circumstances:

Service Provider Partners

Ej77 works with trusted partners for certain technical services — including payment processors, KYC verification providers, and cloud storage providers. These partners are bound by strict confidentiality agreements and receive only the data necessary to perform their specific functions.

Legal Obligations

Data may be shared in response to court orders, requests from investigative authorities, or other legal obligations. In such cases, ej77 discloses only the specific information requested — nothing more. Where possible, you will be notified in advance.

Game Provider

Third-party game provider software is used for Live Casino and certain slots games. In these cases, only the minimum data needed to run the game (such as a player ID) is shared — not your personal or identity information.

In the Event of a Business Transfer

If any part of ej77's business is transferred or acquired in the future, user data may be passed to the new owner. However, the new owner will be bound by the terms of this policy, and you will be informed in advance.

5

Cookies & Tracking Technologies

Ej77 uses cookies on its website and app. Cookies are small text files stored in your browser that help make your experience smoother.

Cookies ej77 uses

  • Essential Cookies: Keeping login sessions active and storing security tokens — the platform cannot function without these.
  • Functional Cookies: Remembering your language preference and theme settings — these can be turned off.
  • Analytics Cookies: Used to understand which pages are most visited — not personally identifiable.

Ej77 does not use third-party advertising cookies. You can disable cookies at any time through your browser settings, though disabling essential cookies may affect login and payment features.

6

Data Retention Period

Ej77 does not retain your data any longer than necessary. Each type of data has its own retention period:

  • While your account is active: all account information and transaction records are retained.
  • After account closure: financial transaction records are generally retained for up to 5 years, as required by law.
  • KYC documents: retained for up to 7 years after account closure — in accordance with anti-money laundering regulations.
  • Support conversations: 2 years after resolution.
  • Website logs and analytics data: 12 months.

Once the retention period ends, your data is securely deleted. You may also request early deletion — however, data held under legal obligations cannot be removed before the required period expires.

7

Your Rights

You have certain rights regarding your data at ej77. Knowing these rights puts you in control of your own privacy.

  • Right to Know: You can request to know what data ej77 holds about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request that your data be deleted under certain conditions.
  • Portability: You may request a copy of your data in a standard, portable format.
  • Right to restrict processing: You may object to your data being used for specific purposes.
  • Withdrawal of Consent: You may withdraw consent for marketing communications at any time.

To exercise any of these rights, email support@ej77.best or reach out via in-app Live Chat. ej77 typically responds to requests within 30 days.

8

Children's Privacy

Ej77's services are strictly for users aged 18 and above. ej77 does not knowingly collect data from anyone under the age of 18.

If ej77 becomes aware that a user under the age of 18 has created an account, that account will be immediately closed and all associated data will be deleted.

If a parent discovers that their child is using ej77, please contact support@ej77.best immediately — ej77 will act promptly.

9

Policy Updates

Ej77 may update this Privacy Policy from time to time — due to changes in law, new services, or security improvements. For significant changes:

  • You will be notified via in-app notification.
  • A notice will be sent by email (to your registered email address).
  • The "Last Updated" date on the policy page will be changed.

Continued use of ej77 after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the changes, you will have the option to close your account.

10

Contact Us

For any questions or requests regarding the Privacy Policy, please contact ej77:

  • Email: support@ej77.best — for data-related requests, please use "Privacy Request" as the subject line.
  • Live Chat: Via Live Chat directly on the website or app — support is available 24/7.

Ej77 aims to respond to all privacy-related requests within 30 days. Complex requests may take longer — but you will be informed in advance if that is the case.

File a Complaint

If you believe ej77 has violated this Privacy Policy, please reach out to our support team first. If the matter is not resolved, you have the right to file a formal complaint with the licensing authority.

Your privacy rights

You have full control over your data at ej77

Right to Access
Upon request at any time, ej77 will provide a full list and details of the data held about you.
Right to Rectification
If any information is incorrect, you can request a correction through support.
Right to Erasure
You can request deletion of anything beyond what is legally required to be retained.
Data Portability
You can request a download of your data in a standard, portable format.
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Ej77 respects your privacy. Register with confidence — your information is safe with us.

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General FAQs

Most Frequently Asked Questions

Yes, you can earn rewards by referring friends to ej77. The process is straightforward: log in to your account and open the "Refer & Earn" or "Invite Friends" section. There you'll find your unique referral link or code — just send it to your friend.

When a friend registers using your link and completes their first deposit, a reward is added to your account. The reward amount depends on the current offer — typically a percentage of your friend's first deposit as a bonus.

A few things to keep in mind: referring a family member may require additional verification in some cases. If your friend does not claim a bonus or make a deposit, the reward will not be triggered. You will receive an in-app notification when the reward is credited to your balance. For current referral offer terms, check the Cashier or Promotions page.

Yes, both options are available — a temporary break and permanent closure.

For a temporary break (cooling-off): go to the "Responsible Gaming" section in your account settings and select self-exclusion for a set period — 7 days, 30 days, 90 days, or 1 year. You will not be able to log in during this time. The account reactivates automatically once the period ends. Your balance remains intact.

To permanently close your account, email support@ej77.best or submit a request via live chat. You can withdraw any remaining balance before closure. You may also request data deletion at the same time — all data will be removed except what is required to be retained under legal obligations.

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